The AI Assistant as Proxy PO: An Experiment on a Real Project

The AI Assistant as Proxy PO: An Experiment on a Real Project

Case Studies Ismaël DIB June 16, 2025 8 min read FR Lire en Français
Product Owner AI Assistant Proxy PO Experiment Agile

The experiment: 30 days with Claude as co-PO

In January 2025, I ran a radical experiment: for one month, I systematically involved Claude in all my Product Owner decisions on the EQUANS Site Factory project. This lessons-learned report documents what worked, what failed, and what I learned about the real limits of AI as a work partner.

The experimental protocol

I defined three delegation levels for Claude:

  • Level A — Consultation: I ask Claude's opinion before making a decision
  • Level B — Co-drafting: Claude drafts, I review and validate
  • Level C — Delegation: Claude handles a task end-to-end

Results by task type

User story writing (Level B → Level C)

After 2 weeks of learning the project context, the quality of Claude-written user stories was rated "very good" by the development team in 80% of cases. I moved to Level C for maintenance user stories and kept Level B for new features.

Backlog prioritisation (Level A)

Claude provided prioritisation analyses based on estimated impact and technical complexity. Useful as a starting point, but its recommendations consistently lacked political and commercial context. I never moved beyond Level A here.

Sprint review preparation (Level C)

Automatic sprint review deck generation (Jira data → slides) was the experiment's greatest success. Time saved: 2h per sprint. Quality rated equivalent to my manual version.

Stakeholder communication (Level B)

Claude drafts, I adjust tone and content based on my knowledge of the individuals. The most cost-effective use case in terms of effort-to-quality ratio.

The main lesson

"An AI assistant is not a Proxy PO. It's a PO amplifier. It multiplies your productivity on tasks you already master well. It doesn't compensate for gaps — it reveals them."

Areas where AI was useless or counter-productive: sponsor negotiations, culture-related team decisions, crisis management. These situations require human presence, organisational memory and situational empathy that no LLM possesses.

Claude delegation level by task type (1-5)
Task breakdown by collaboration mode

Working on an AI automation or digital transformation project?

Let's discuss your challenges. I support IT teams in Switzerland through their AI transition.

Get in touch →