IT Consultant | Zurich, Switzerland

Ismaël Dib
Digital
Transformation & Agility

Project Manager, Product Owner and Business Analyst with 12 years of experience. I help Swiss and international companies navigate digital transformation through tailored solutions aligned with their business goals.

View my projects Get in touch

SAFe® Agilist PSPO I PSM I Swiss Work Permit FR · EN

12 Years of experience

50+ Projects delivered

30M€ Budget managed

0+

Projects delivered

0

Years of experience

0%

Client satisfaction

30M€

Budget managed

About

Driving Digital Transformation

IT Project Management Specialist | Over 10 years of experience across diverse sectors: telecommunications, healthcare, luxury goods and energy. I guide companies through their digital transformation with tailored solutions that combine technical innovation and strategic alignment.

International profile & systemic approach | Originally from Cannes and having worked across the UK, France and Switzerland, I lead projects at the intersection of business requirements and technological innovation.

Core areas of expertise:

Agile and traditional project management (SAFe, Scrum, PRINCE2)
ERP/CRM system integration (SAP, Salesforce)
AI and automation solutions (RPA, Azure)
Digital transformation strategy & governance
Privacy by Design | GDPR & Swiss FADP

Certified PSPO I • PSM I • SAFe® 6 Agilist with an Executive Master in Programme Management (Skema Business School). Member of the Swiss Project Management Association.

Methodologies

SAFe® 6 Scrum Kanban PRINCE2 Waterfall ITIL 4 Design Thinking

Platforms & Tools

Jira SAP S/4HANA Salesforce Azure DevOps Confluence Notion Power BI Drupal / Acquia

Markets

French-speaking Switzerland German Switzerland Germany Austria France UK North America EMEA

Industries

Luxury (Cartier) Telecoms (Orange) Energy (Schneider Electric) Insurance Healthcare (AVS) E-commerce

FAQ

Frequently Asked Questions

Find answers to the most common questions about my services and working approach.

What types of projects do you take on?

I primarily work on digital transformation projects for Swiss and international companies:

Cloud migration Azure AWS
ERP/CRM implementation SAP Salesforce
Web and mobile application development
Process automation RPA
Agile transformation strategies

Core expertise: End-to-end guidance through digital transitions with tailored, results-focused solutions.

What methodologies do you use?

I adapt my methodology to each client's context:

Situation	Methodology	Benefits
Large-scale complex projects	SAFe® or PRINCE2®	Structure and governance
Dynamic environments	Scrum or Kanban	Flexibility and responsiveness
Regulated projects (banking)	Hybrid (Agile + Waterfall)	Compliance and adaptability

How do you manage multicultural projects?

With hands-on experience across France, the UK and Switzerland, I'm well-versed in intercultural dynamics:

Communication adapted to French- and German-speaking Swiss contexts
Time zone management for distributed teams
Swiss regulatory compliance FADP GDPR
Sensitivity to cultural differences in project management

Key strength: Bilingual (French/English) with experience in complex multicultural environments.

Do you work with Swiss SMEs?

Absolutely. I support SMEs through their digitalisation journey with right-sized solutions:

Digital maturity assessment
Progressive transformation roadmap
Cost-effective SaaS solutions & team training
Change management support

SME approach: Pragmatic solutions with fast ROI, adapted to limited budgets and resources.

How do you ensure GDPR / Swiss FADP compliance?

Data protection is critical in Switzerland. My approach:

Initial compliance audit & Privacy by Design
Collaboration with local DPOs
Governance process implementation
Team training on best practices

Compliance guaranteed: In-depth knowledge of Swiss and European data regulations.

What is your availability for missions?

I'm flexible to suit your needs:

On-site interventions (Lake Geneva region & Zurich)
Partial or full remote working
Short-term or long-term engagements
Mobile across Switzerland and the DACH region

Work permit: Valid Swiss work permit — available at short notice.

A specific question about your project?

If you can't find your answer in the FAQ, feel free to reach out directly. I'm happy to discuss your specific digital transformation needs.

Blog & Insights

Featured Articles

Insights on agility, digital transformation and IT project management in Switzerland.

Digital Performance June 19, 2025

Strategic KPIs: Measuring Digital Transformation Success in Switzerland

The definitive guide to relevant metrics for evaluating your digital projects in the Swiss context.

Compliance May 5, 2025

Data Privacy: Regulatory Pitfalls for Freelancers in Switzerland and Germany

An essential checklist to navigate the complex data protection landscape across the DACH region.

Collaborative Tools March 6, 2025

From SAP to Notion: Tool Evolution in the Swiss Ecosystem

How new agile platforms are revolutionising project management in Swiss companies.

DACH consulting

Strategic Consulting Dec. 29, 2024

Project Consultants in DACH: Where Your Expertise Makes the Difference

Unpacking the specific needs of Switzerland, Germany and Austria for high-impact interventions.

Business Analyst

Business Analysis Nov. 26, 2024

Switzerland: Why Business Analysts Outshine IT Project Managers

The strategic value of BAs versus purely technical approaches in the Swiss ecosystem.

CMS Enterprise March 14, 2025

Drupal / Acquia in Multi-Site Maintenance: Enterprise CMS Comparison

Field review of a multi-market Acquia ecosystem for a major energy group | vs AEM, Sitecore, Contentful.

View all articles

Career

My Professional Journey

An international career at the service of digital transformation.

Guidepoint

2023 – Present

IT Consultant | AI & Chatbot Projects

Remote | Europe

Project team support | 15h/week saved
Agile coaching (Scrum/Kanban) → +50% efficiency
Custom AI assistant development

2022

Digital Project Manager | PMO | Cartier (Richemont)

Geneva, Switzerland

SAP + Salesforce Commerce Cloud (SFCC) migration
Klarna 2FA integration | UX improved by +35%
Budget managed: €20k/month

Cartier

Globaz

2021

Business Analyst | Product Owner | Globaz

Le Noirmont, Switzerland

AVS4 ERP delivery for 4 Swiss social insurance funds
Post-migration error rate below 5%

2017 – 2020

Business Analyst | Project Manager | Orange Business Services

Paris, France

BI platform migration | post-migration incidents down 73%
Managed 12 cross-functional teams
Budget supervised: €5M

Orange

2023 – Present

IT Consultant | AI & Chatbot Projects

Remote | Europe

Team support (−15h/week)
Agile coaching → +50% efficiency

2022

Project Manager | Cartier (Richemont)

Geneva, Switzerland

SAP + SFCC migration
UX +35% | Budget €20k/month

2021

Business Analyst | Globaz

Le Noirmont, Switzerland

AVS4 ERP | 4 Swiss funds
Post-migration errors < 5%

2017 – 2020

BA | Project Manager | Orange Business

Paris, France

BI migration | incidents −73%
Budget supervised: €5M

Certifications

My Certifications

Hover (or tap) each card to see the details of each certification.

PSM I

Scrum.org

2025

Mastery of the Scrum framework and agile team facilitation.

Key Points

Expertise in applying the Scrum Guide to create effective agile environments.

Scrum event facilitation
Team coaching
Impediment removal

PSPO I

Scrum.org

2024

Product Owner certification | maximising product value.

Key Points

Product backlog management and value-driven prioritisation.

Product vision
Stakeholder management
Definition of Done

SAFe® 6 Agilist

Scaled Agile

2024

Certification for scaling agility across large organisations.

Key Points

Coordinating multiple Agile teams within a SAFe® 6 framework.

PI Planning
Agile Release Train
Lean Portfolio Management

PRINCE2®

AXELOS

2022

Structured project management and governance.

Key Points

Project management methodology aligned with international best practices.

Project governance
Risk management
C-level reporting

ITIL 4 Foundation

AXELOS

2021

IT service management and continual improvement.

Key Points

Applying ITIL best practices to optimise IT service delivery.

Service Design
Incident Management
Continual Improvement

Executive Master

Skema Business School

2017

Programme management & digital transformation.

Academic Background

Executive Master in Programme Management and Digital Transformation.

Strategic management
Digital innovation
International leadership

Portfolio

Recent Projects

A selection of my digital transformation deliverables.

E-learning platform

Web Application

E-learning Platform

View project

Fintech app

Mobile

Fintech Application

View project

Analytics dashboard

SaaS

Analytics Dashboard

View project

Art marketplace

Web Application

Art Marketplace

View project

Custom ERP

Web Application

Custom ERP

View project

Travel app

Mobile

Travel Application

View project

View full portfolio

Contact

Get in Touch

Have a project in mind? Let's talk about your needs and how I can help you succeed.

Location

Vaud & Zurich, Switzerland

Email

[email protected]

Phone

+41 ...

Social Networks

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