The uncomfortable question
At a PMI conference in Zurich in November 2024, I asked out loud: "In five years, will we still need project managers?" The honest answer: the role will change profoundly, but it won't disappear.
What a multi-agent system can already manage
Systems like CrewAI, LangGraph or AutoGen allow creating teams of specialised AI agents working in coordination. Here's what they can orchestrate without human intervention:
- Automatic sprint plan generation from the prioritised backlog
- Daily drafting and update of the project journal
- Ticket dependency detection and blocking alerts
- Status report production for stakeholders
- Automatic documentation of decisions made in meetings
What multi-agent systems still cannot do
Human relationship management
An agent can detect that a team member consistently delivers late. It cannot understand why: personal overload, a conflict with a colleague, lack of clarity on requirements, demotivation. The coaching conversation, active listening, workload adjustment — these remain irreducibly human.
Political negotiation
In large Swiss organisations, every project navigates a complex political ecosystem. Convincing a sponsor to maintain budget, arbitrating between two divisions with conflicting interests, managing a crisis of confidence with a client — these skills remain beyond AI agents.
"The 2028 project manager will spend 30% of their time configuring and supervising AI agents, and 70% doing what no agent can: building trust, arbitrating in ambiguity, embodying the project vision."
| PM task | 2024 | 2027 (projected) |
|---|---|---|
| Status reporting | Human 90% | AI Agent 85% |
| Backlog management | Human 80% | 50/50 Human-Agent |
| Team conflict resolution | Human 100% | Human 100% |
| Sponsor negotiation | Human 100% | Human 100% |
How to prepare right now
Priority skills for PMs in Switzerland: prompt engineering (formulating clear instructions for agents), agent supervision (auditing and correcting agent behaviour), hybrid workflow orchestration, and AI governance (defining appropriate guardrails for each context).
